Thank you for choosing Pro Fit Health Foods. Please review our Return Policy before making any purchases on our website.
Returns
We understand that circumstances may arise where you need to return a product. Our Return Policy is designed to assist you in this process.
1. Eligibility:
To be eligible for a return, please ensure that:
- The product is unused and in the same condition as received.
- The product is in its original packaging.
- The return request is initiated within 7 days of receiving the product.
2. Return Process:
To initiate a return, please contact our customer support team at support@fitmonk.co.in. Provide your order number, details of the item(s) you wish to return, and the reason for the return. Our team will guide you through the return process.
3. Return Shipping:
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that the returned items reach us. Pro Fit Health Foods is not liable for items lost or damaged during return shipping.
4. Refund or Exchange:
Upon receiving the returned item(s) and confirming their condition, we will process a refund or exchange, as per your preference. Refunds will be issued to the original payment method, excluding the initial shipping charges.
Damaged or Defective Items
If you receive a damaged or defective product, please contact our customer support team immediately at support@fitmonk.co.in. Provide details and, if required, include photographs. We will arrange for a replacement or issue a refund, depending on your preference.
Contact Information
For any questions, concerns, or assistance related to returns, please contact our customer support team at support@fitmonk.co.in.
Changes to This Policy
Pro Fit Health Foods reserves the right to update or modify this Return Policy at any time. Any changes will be effective immediately upon posting on our website.
By making a purchase from Pro Fit Health Foods, you acknowledge and agree to the terms outlined in this Return Policy.